Hospitality Supervisor Level 3


Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

What will you learn


The minimum duration for this apprenticeship is 12 months.


Progression from this apprenticeship could be into a hospitality management position.


This apprenticeship standard is set at level 3.

What you will learn

For the Level 3 Hospitality Supervisor apprenticeship, you will study these subject areas:

  • Planning, Legislation and Technology of Hospitality
  • Leadership Styles and General Management Skills
  • Coordinating and Motivating Your Team

A choice of specialist routes depending on your job role, such as:

  • Food and Beverage Supervisor
  • Bar Supervisor
  • Housekeeping Supervisor
  • Concierge Supervisor
  • Events Supervisor
  • Hospitality Outlet Supervisor

This qualification is ideal for existing leaders/supervisor/managers, as well as those new to leadership or management.