The Stepping Stones e-learning course in Communication is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Effective communication in the workplace is integral to a company’s culture and business success.
Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.
Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
The communication cycle Communication in different contexts Types of communication Barriers to communication Inclusive communication Overcoming barriers to communication Effective communication in the workplace Consequences of ineffective communication
Who Is It Aimed At? Any employee or manager working in an environment where excellent communication would be beneficial.
Prerequisites No prior knowledge needed.
How it Works: Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners who wish to enrol will receive their log in details via email after purchase that will direct them to their course. Learners are assessed at the end of the course by multiple-choice questions.
Certification: Learners will receive a e-learning completion certificate, which is downloadable upon successfully finishing the course.
Why Choose Stepping Stones E-learning? We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Key elements of our e-learning courses are:
We’re happy to let our course speak for itself.
You can also call us on 01782 478378