The job role includes all Customer Service duties.
Skills to deliver high quality products and services to the customers of their organisation. With a focus on adding value, the role of Customer Service practitioner will contribute to the efficiency of our organisation, through support of functional areas, working across teams and resolving issues as requested.
• Understand the needs and priorities of customers. • Know appropriate legislation & policies. • Develop a customer focused experience. • Develop excellent customer service skills.
Working Hours Rota basis over 5 days to include weekends. Monday to Friday 08.30am to 5.45pm with 1 hour lunch, Saturdays and Sundays until 5pm
Skills Required: IT skills, attention to detail, able to follow instructions, work in a team, good mathematical skills along with good communication skills
Personal Qualities Required: Good Listener, Timekeeping, Respect in the workplace, communication skills