Business Administration Apprentice

This is an exciting role for anyone who wants to develop their administrative skills and work within the third sector. The role will be working within the charity to support with all administrative duties. The successful candidate will be the first contact for many of our families and supporters, good communication skills and a friendly attitude are essential. The candidate will need to be organised and have impeccable time management skills.

General Duties

• Meet and Greet Visitors. • Manage email inbox. • Process donations and update the fundraising and HR database. • Support with donor communications and retention. • Manage and update relevant spreadsheets. • Liaise with supporters. • Answer Phone Calls. • Assist with organising events. • Carry out other, reasonable duties

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job the organisation reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team members are encouraged and supported to see their work in terms of goals and desired outcomes and not just performing the prescribed tasks. The job description is a broad description of the duties the post holder will be expected to perform with some examples given. The exact duties to be carried out are not limited to those examples.

Experience Required

• Experience of using Microsoft Office

Skills and Abilities Required

  • Great interpersonal and teamwork skills.
  • Ability to work in a busy and dynamic environment
  • Good Spelling, Grammar, and punctuation
  • Organisation skills, including an ability to work to deadlines, manage multiple demands, and work under pressure
  • Demonstrates initiative and resilience to cope with changing circumstances.
  • IT literate and a confident using Microsoft software.

Qualifications Required

• IT Literate • A commitment to continual professional development

Other Skills Required

• Commitment to the values of Alice. • Understand the need to be flexible with working hours, when work pressures demand it. • Professional Integrity - takes responsibility for own actions and demonstrates respect for all. • Highly self-motivated and able to work autonomously, take initiative and make decisions.

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