Cleaning and Environmental Support Service Level 2 Apprenticeship

Description

This course will provide you with the opportunity to gain experience and obtain a level 2 and 3 qualification in Cleaning and Environmental Support Services. During this course, you will closely work with your assessor to produce a portfolio containing numerous pieces of evidence of practical and theoretical work.

What will you learn
  • Highfield Level 2 Diploma in Cleaning and Environmental Support Service

    This qualification is designed to support learners who deal, or intend to deal, with customers on a daily basis as part of their job role. It is applicable to a variety of work environments and covers topics such as promoting additional products and/or services to customers, carrying out customer service handovers and resolving customer service problems.

  • Highfield Functional Skills Qualification in English at Level 1

    This qualification is designed for learners who wish to develop their skills in English to help them gain the most from work, education and everyday life.

  • Highfield Functional Skills Qualification in Mathematics at Level 1

    This qualification is designed for learners who wish to develop their skills in mathematics to help from work, education and everyday life.


Duration: 18 Months

Course Units

This unit is about communicating politely and effectively with other people that you may encounter when working.
Communicating with others is also important for those that work alone, when workplace procedures must be followed to keep in touch with the workplace and/or colleagues.
This unit is about developing yourself in your job by identifying areas for further development and setting yourself targets for achieving this.
This unit is about reducing risks to health and safety in the workplace. It is about appreciating significant risks in the workplace and knowing how to identy and deal with them.