Business Administration Level 2 Apprenticeship

Description

This course is aimed to develop learners knowledge and understanding across a wide range of administrative practices and tasks. Stepping Stones provide personal tutors to guide you through the qualification, working through coursework with you and being a port of call for any educational or training issues which may occur.

What will you learn
  • HABC Level 2 Diploma in Business Administration

    This course is aimed at staff working in administration across all occupations and sectors of employment. The student will be contributing to the development and implementation of administrative services within the organisation and have a substantial amount of administrative experience.

  • Highfield Functional Skills Qualification in English at Level 1

    This qualification is designed for learners who wish to develop their skills in English to help them gain the most from work, education and everyday life.

  • Highfield Functional Skills Qualification in Mathematics at Level 1

    This qualification is designed for learners who wish to develop their skills in mathematics to help from work, education and everyday life.


Duration: 12 Months

Course Units

The aim of this unit is to develop the knowledge, understanding and skills to communicate in a business environment effectively. You will learn how to select the best method and the requirements of communicating to different audiences. You will also learn that the tone, presentation and language used will have a different effect on what is being communicated.
The aim of this unit is to develop the knowledge and understanding of an administrative service. You will learn about the different types of administrative support for meetings and how to use a diary system. You will also learn about mail services and office equipment and how this will affect your day to day work.
The aim of this unit is to develop the knowledge and understanding of the production of documentation and how to store it in a business environment. You will learn the different types of documents that can be produced and the importance of agreeing the format and layout with your organisation. You will also learn about the legal requirements for giving and storing customer and business information
The aim of this unit is to develop your knowledge and understanding of the functions of different organisational structures. You will learn how to describe the difference between the types of employers and the internal and external influences of an organisation.
The aim of this unit is to develop your knowledge and skills to manage your own performance and development. You will learn how to identify your own development needs and research how these can be met. You will also learn how to review your performance and development with your line manager and complete tasks to an agreed timescale and quality standard.